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Find answers to common questions or contact our support team.
Frequently Asked Questions
What JLPT levels does AiWords cover?
AiWords covers all JLPT levels from N5 (beginner) to N1 (advanced). You can choose your target level and study vocabulary specifically tailored to each level's requirements.
How does the spaced repetition system work?
Our AI-powered spaced repetition algorithm tracks your learning progress and schedules reviews at optimal intervals. Words you find difficult appear more frequently, while well-known words appear less often, maximizing your learning efficiency.
Are the example sentences AI-generated?
Yes, AiWords uses advanced AI to generate unique, contextually appropriate example sentences for each vocabulary word. This ensures you learn how words are actually used in real Japanese, rather than memorizing static, one-size-fits-all examples.
Can I use AiWords offline?
Basic vocabulary review is available offline. However, AI-generated sentences and audio features require an internet connection. We recommend downloading content for offline use when you have connectivity.
How do I restore my purchases?
Go to Settings in the app and tap "Restore Purchases." Make sure you're signed in with the same Apple ID you used for the original purchase. If you continue to have issues, please contact us.
What's the difference between the study modes?
Handwriting Mode: Practice writing kanji and kana by hand for muscle memory.
Listening Mode: Train your ear by hearing words and typing what you hear.
Multiple Choice: Quick recognition tests to build vocabulary speed.
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Contact SupportWe typically respond within 24-48 hours